1. Information we collect
Account and profile information
- Email address or information supplied by Apple or Google when you use social sign-in.
- A user identifier created by our authentication provider.
- Display name, gender, body weight, and profile image when you choose to provide them.
- Your profile visibility choice: public, friends only, or private.
Workout and progress information
- Workout plans, completed workouts, notes, and timestamps.
- Exercise sets, including reps, weight, distance, duration, and related measurements.
- Personal records, leaderboard metrics, medals, levels, streaks, Essence, and other progress.
Avatar and social information
- Avatar appearance and customization, owned and equipped cosmetic items, and inventory.
- Friend relationships and information shown on public or friends leaderboards, such as display name, profile image, and eligible performance results.
- If you share a workout, its caption, workout summary and details made available from the post, and reactions on that post. The summary can include exercise names, duration, a muscle heatmap, and counts of personal bests and medals.
- Your selected answer to “Where did you first hear about Reprove?”
AI coach
If you use the AI coach, we process:
- What you tell the coach in “About you”: goal, training days, time per workout, equipment, experience, and an optional note, for example an injury or something to avoid.
- Your messages to the coach and its answers, and the workouts, programs, skill paths, and workout feedback it makes for you.
- How many coach requests you use each month, to apply your allowance.
Purchases and subscriptions
We receive subscription status, entitlement, product, and transaction information needed to provide paid features. We do not receive or store your full payment-card details.
Device and advertising information
Basic technical information, such as app version, device and operating-system information, and IP address, may be processed to operate and secure the Service. If advertising is enabled for your account, the ad provider may process advertising identifiers, consent choices, and ad interactions to provide ads.
Workout images shared outside Reprove
Images created for sharing outside Reprove are generated on your device. When you choose to share one, the app opens your device's native sharing tools; this image is not uploaded to our servers by that sharing feature. This is separate from social workout posts, whose information is described above.
Information stored on your device
The app stores authentication information, preferences, and cached data locally to keep you signed in and improve performance.
2. How we use information
- Provide accounts, workout logging, leaderboards, game progression, social features, and customer support.
- Provide the AI coach: answers, workouts, programs, skill paths, and workout feedback based on your training.
- Use your selected discovery source to understand how people find Reprove and plan outreach.
- Process subscriptions, purchases, entitlements, and advertising choices.
- Improve and secure the Service, and protect users and systems.
- Communicate important service or policy changes and comply with legal obligations.
3. Providers and sharing
We share information only as needed to operate the Service, comply with law, or protect rights and safety. Current provider categories include:
- Supabase for authentication, database, storage, and backend functions.
- Anthropic for the AI model behind the AI coach.
- RevenueCat for subscription and entitlement management.
- Google AdMob if advertising is enabled for eligible free users.
- Apple and Google for app distribution, sign-in, payments, and purchase processing.
When you use the AI coach, we send Anthropic what it needs to answer you: your message and the conversation so far, your “About you” answers including your note, your gender, body weight, and age if your profile has them, and a summary of your training, such as recent workouts, records, plans, programs, and skill paths. Anthropic processes this on our behalf to generate the coach’s answers and does not use it to train its models. Share in your note and in chat only what you are comfortable sharing. The coach gives training advice, not medical advice.
Your profile visibility setting controls what other users can see on your profile and in social workout posts. Public posts may appear in Discover and Friends; friends-only posts are visible to you and your accepted friends; private posts are not shown to other users. Workout details available from a shared post follow the same visibility setting. We do not sell personal information.
4. Legal bases
Where the GDPR applies, we rely on:
- Contract to provide the Service you request.
- Consent for optional information or advertising where consent is required. You may withdraw consent at any time.
- Explicit consent for any health details you choose to share with the AI coach, such as an injury in your note or in chat. You give it by adding them, and can withdraw it by clearing your note and deleting the chat.
- Legitimate interests to secure, maintain, and improve the Service and understand how people discover Reprove, balanced against your rights.
- Legal obligations when processing is required by law.
5. Your choices and rights
You can edit profile information in the app and manage app permissions in your device settings. The AI coach is optional: you can change your “About you” answers, clear your note, and delete coach chats in the app at any time. Where required, eligible users can reopen advertising privacy choices from the Profile screen. Depending on where you live, you may have rights to access, correct, delete, restrict, or object to processing; receive a portable copy of information; withdraw consent; and complain to a data-protection authority.
To exercise a privacy right, email dev@reprove.app. We may need to verify your identity before fulfilling a request.
6. Account deletion
You can delete your account from the Profile screen in Reprove. You may also request deletion by emailing us from the address connected to your account. Some limited information may be retained where legally required or necessary to resolve disputes, enforce agreements, prevent fraud, or maintain security.
7. Retention, transfers, and security
We retain information while your account is active and for as long as needed to provide the Service, meet legal requirements, resolve disputes, and protect the Service. Providers may process information outside Denmark or the EEA, for example in the United States for the AI coach. Where required, we use recognized safeguards such as adequacy decisions or standard contractual clauses.
We use reasonable technical and organizational safeguards, but no online service or storage system can be guaranteed completely secure.
8. Children
Reprove is not intended for children under 13, and we do not knowingly collect personal information from children under 13. Users under the age of legal majority in their country should use the Service only with permission from a parent or legal guardian.
9. Changes and contact
We may update this policy as the Service changes. We will update the effective date and provide additional notice when appropriate.
Questions or requests can be sent to Reprove I/S at dev@reprove.app.